Payment Operations Specialist

  • Marketing
  • Barcelona, Spain

Payment Operations Specialist

Job description

Based in Barcelona, Qustodio is a fast-growing internet safety startup whose mission is to provide a safe digital experience for every child. Our product is a multi-platform parental control solution that is used and loved by hundreds of thousands of families worldwide. Qustodio has been rated Editors’ Choice by PC Magazine and is one of the leading brands worldwide for Digital Wellbeing.

We are looking for a Payment Operations Specialist to join our Marketing team. As a Payment Operations Specialist, your role will be to take ownership of the entire Payment flow on a day to day basis from Pricing to Payment Collection, and identify opportunities to reduce Churn and increase overall payment success.

Main responsibilities:

  • Understand Revenue drivers through Data Analysis.

  • Ensure smooth user payment experience worldwide. Enable new payment methods, payment features and the launch of new markets all around the  world.

  • Optimize a worldwide revenue collection operation that happens across multiple payment platforms with multiple languages and currencies.

  • Maintain and improve the Qustodio e-commerce catalogue.

  • Become the main point of contact between finance and external partners.

  • Make recommendations to stakeholders regarding pricing strategies.

  • Capitalize on Revenue opportunities by leading and sponsoring e-commerce initiatives that minimize Payment churn from existing subscribers and new subscribers via reactive, proactive and predictive initiatives.



  • Relevant university degree or equivalent. MBA is a plus.

  • As an ever evolving position, you must be able to adapt to an evolving environment.

  • Experience with SaaS operating companies or working with payment providers is a plus. Chargebee would be a plus.

  • Strong analytical skills.

  • Excellent communication skills.

  • Ability to work independently, with minimal or no supervision.

  • Global knowledge of payment methodologies worldwide.

  • Strong team player.

  • Detail oriented and proactive.

  • Fluent English.

Why work with us?

Great question! Here are few reasons...

  • We’re in the very center of Barcelona, on the beautiful and emblematic Passeig de Gràcia
  • Great culture - friendly and emphasises both teamwork and fun
  • Our company is home to over 15 nationalities
  • Flexible working hours - and there are possibilities to work from home
  • Interesting challenges on networking, security, and scalability for you to grind your skills
  • Competitive salary range
  • In-house training and team building events
  • Fully equipped kitchen with free coffee and fruits
  • Free refreshments on Fridays afternoons
  • 23 days of holidays per year