Social Media & Community Manager - English native

  • Content
  • Barcelona, Spain

Social Media & Community Manager - English native

Job description

Based in Barcelona, Qustodio is a fast-growing internet safety startup whose mission is to provide a safe digital experience for every child. Our top product is a multi-platform parental control solution that is used and loved by hundreds of thousands of families worldwide. Qustodio has been rated Editors’ Choice by PC Magazine and is the now one of the leading brands worldwide for Digital Wellbeing.



We are looking to welcome to our team a full time Social Media & Community Manager, with a background and experience in Social Media platforms, content creation, and community management.

This position will work along with the brand, marketing, product, customer care, and HR teams and be able to manage, write content, and request illustrations and video for multiple social media profiles (Twitter, LinkedIn, Facebook, Instagram, and YouTube) in multiple languages. The successful candidate should have experience running online campaigns, be highly motivated and show initiative in generating new ideas. 

He/She will be responsible for responding quickly to comments on social media and in the app stores.


The role requires social media expertise and most importantly the ability to help create a sense of community internally and externally and implement on according to a day-to-day time schedule.


Responsibilities:

  • Create and curate content for Qustodio’s social media profiles (Twitter, LinkedIn, Facebook, Instagram, and YouTube)

  • Work with marketing, business development, brand, product, and customer support teams and pay close attention to the content calendar to ensure content from those departments gets added to social media channels

  • Manage a social media content tool

  • Help define and implement the social media strategy for each channel

  • Manage translation of social media content into Spanish and eventually other languages

  • Respond to comments made on social media and in the app stores (Google Play and Apple App Store) ‘immediately’

  • Be a champion for the brand voice (verbal identity) outside and inside the organisation.

  • Work with an illustrator to make social media content more visual

  • Be on top of social media trends to help keep our social media strategy fresh

  • Provide feedback on comments

  • Provide feedback on social media performance metrics


Requirements

Requirements:

  • Experience in social media content creation

  • Experience in community management

  • The successful candidate will have had experience of writing for multiple social media platforms and using tools to manage post publishing

  • Understand the IT software consumer market

  • Excellent written and spoken English, Spanish and other languages a plus

  • An excellent editor

  • A can-do attitude with demonstrable drive and ability to simplify the complex


Why work for us?

Great question! Here are a few reasons...

 

  • We’re in the very center of Barcelona, on the beautiful and emblematic Passeig de Gràcia
  • Great culture - friendly and emphasizes both teamwork and fun
  • Our company is home to over 15 nationalities
  • Flexible working hours - and there are possibilities to work from home
  • You'll be solving real-world problems that all families face.
  • Interesting challenges on networking, security, and scalability for you to grind your skills
  • In-house training and team building events
  • Competitive salary range
  • Fully equipped kitchen with free coffee
  • Free Friday afternoon refreshments with the team
  • 23 days of holiday per year